MUTORORO TEC ACADEMY
How Mutororo TEC Academy used Zoho One as a ERP to streamline the education process and
parent experience for enhanced efficiency and effectiveness within the organization.
THE CLIENT
CLIENT TESTIMONIAL
“Partnering with Mediacent transformed our admissions process. For the first time, we can track every inquiry, respond instantly, and guide prospective learners through a structured, seamless journey. The omnichannel CRM has elevated our professionalism and significantly improved enrollment conversions. This system has truly modernized the academy.”
PROBLEM STATEMENT
Previously, TEC had a multi-platform environment. They used different platforms for different functions. We experienced the following challenges;-
Compatibility Issues: Software Incompatibility: Different platforms had varied software requirements and versions, leading to compatibility issues.
Data Format Inconsistencies: Data formats differed between platforms, making it challenging to share and process information seamlessly.
Workflow Disruptions: Inconsistent workflows emerged when employees switched between platforms, affecting productivity and efficiency.
Cost of Maintenance: Higher Maintenance Costs.
Training Expenses: Training employees to use multiple platforms was time-consuming and costly.
“We kept throwing good money after bad in an attempt to stay relevant”
PROPOSED SOLUTION(s)
Zoho One:
Attendance management: Through the Zoho People kiosk, the management was able monitor attendance by having the employees’ check-in/check-out from anywhere.
Leave management: through leave tracker, both employees and the HRM will be able to monitor leave balances and approvals. Driver Management: through Roster Management, the different drivers were able to receive information on their routes, shifts and vehicle maintenance schedules.
Performance Management: through the Education Management System (EMS), parents were able to follow up on their children(s) performance through test scores platform and from their subject teachers.
Intracom System: through Cliq, teachers were able to create a cohesive and centralized communication platform for professional purposes and keep track of historical conversations.
File Management: Documentation is critical in education. This comprises documents including contracts, disciplinary cases, and academic certificates.
Zoho Creator (EMS);
Parent Module: Allows parents to have a portal where they can log in to interface with the student performance and details
Student Module: provides the student with a self-service platform that can engage the student on work items and communication. Academics Module: Allows the addition of grades per student as well as the allocation of subjects and faculties to the relevant student. Contains an announcement module.
Timetable Module: Contains the class and grade timing sets.